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Technical Writing: FAQs

Technical Writing Certificate of Completion (Online)

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Courses

Are the courses you teach fully online?

Yes; there is no on-campus attendance.

Are the classes you teach self-paced?

No. There are weekly assignments and due dates.

Is the program open to International Students?

Yes, it is.

Can I take the Information Design course and the Advanced Technical Communication course at the same time or take the Information Design course first?

No. The Information Design course depends on what is learned in the Advanced course. However, I allow students to take the Advanced Technical Communications course before the Intro course or at the same time. Remember to get your certificate, you must take all the courses required.

Why is the course registration deadline after the course start date?

Since the courses are asynchronous online (there's no Zoom participation requirement), the registration cut off/deadline date may be listed as after the course start date; students won't miss the first assignment deadline if they are registered prior to the registration deadline.

What should I do to get started before class?

We recommend getting a LinkedIn account and research job boards. Ask yourself‘What fields do I want to work in?’ Learn how to use word processing software (just the basics).

Remember technical writing is a bit different than other types of writing and you can work in a lot of different fields. The best thing you can do is explore what area you want to work in and see the requirements.

Is there a scheduled video conference or webinar I need to watch?

No, the classes are asynchronous (there are no required class meeting times). All material is accessed via our campus' Learning Management System (LMS).

What software do I need for your classes?

Any word processing software is fine, however we only accept the following formats: PDF, RTF, DOC, DOCX. If your word processor can make those files, then great!

Tip: there are free PDF generators on the web for Windows and Mac platforms; they are located in the print menu. A presentation is required in the Advanced Course, so PowerPoint is fine (filetypes: .ppt & .pptx) but not necessary; it can be done in Word or handed in as a PDF from your favorite slide program. We focus on writing for various audiences and technical writing itself so the focus is not on learning software.

Do we work on portfolio pieces in class?

Yes.

What type of portfolio pieces do your students work on?

How many hours per week outside of class do I need to devote to the coursework?

As a gauge, students in the advanced course typically spend 10-15 hours per week on coursework outside of class.

What do the courses look like on my transcript?

The courses in this program are non-credit and do not reflect letter grades; successful completion is indicated with a "PR" grade ("Present"), and will indicate 0.0 units/credits earned.

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Career Information

What is the job market like in tech writing and who uses tech writers?

Automotive, software, hardware, manufacturing, safety, municipal projects, entertainment, aviation, the mortgage industry, utilities, food, universities, research, chemical non-profit, medical devices to name a few.

Do a job search onand you’ll see. There are many other job boards available as well where you can look.

What is the current state of the technical writing industry?

The technical writing industry continues to be strong, but opportunities vary widely by sector. Your experience will differ depending on the field you choose—biotech, medical, IT, computing sciences, energy, and others all have unique needs and expectations.

What do I need to look for a job in tech writing?

A certificate– employers will generally ask for one in technical writing or technical communication – another term for technical writing, so a certificate is highly recommended.

  1. A portfolio (we create pieces for it in the Advanced & Information Design class) because potential employers will ask to see one (this is common practice)
  2. A resume – any past experience is relevant because it generally can be applied to a particular field, even if you are fresh out of college you have been writing
  3. The ability to learn software like Microsoft Office, Visio, Photoshop etc. and know the basics of a desktop computer
  4. Thataccount we recommended; start building your network by joining our

These are the basics. We talk more about the importance of portfolio in class.

Where should I start my job search?

LinkedIn is a strong starting point. If you’re interested in technical writing roles specifically within the tech industry, Built In is also an excellent resource (you can filter for your city or remote opportunities).

How can I find out what kinds of technical writing jobs are available?

The best approach is to search for technical writing roles in the industry and region that interest you most. Reviewing active job postings will give you a clear picture of what positions are currently available—whether part-time, contract, or full-time. Freelance and contract work are very common pathways into the field. Many individuals transitioning into technical writing begin with contract projects.

How is AI affecting the technical communications field?

AI is influencing the industry, but it functions more as a partner than a replacement for skilled writers. Generative-AI tools can assist with tasks like drafting or translation, but they frequently produce errors. Human oversight, especially from subject-matter experts, remains essential for accuracy, clarity, and quality in technical documentation.

I don’t know software programming & principles of high-tech, can I still get work as a tech writer?

Yes. Many fields hire tech writers including aviation, medical devices, mortgage industry, automotive, food, process industry, utilities, entertainment, universities, research, etc. Today technical writing can also fall under other titles such as business analyst, communications specialist etc.

What is STC?

They have a wonderful job board and they can give you salary info.

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