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Through hands on training, students will build resolution skills useful for professionals working in private, government, and court-connected programs and organizations addressing marital and family, child protection, probate, guardianship, conservatorship, and elder-care disputes.

Skills include: methods of communication most effective in dealing with differences; requirements for certification under the California Dispute Resolution Programs Act; methods of marital and family dispute resolution; and collaborative law.

Through hands-on training, students will develop dispute resolution skills useful for professionals working in labor relations, employee-employer conflict resolution, and those resolving conflicts in the workplace.

Skills include: negotiation, fact-finding, investigation, and arbitration as applied in both union and non-unionized workplaces; requirements for certification under the California Dispute Resolution Programs Act; compulsory and non-compulsory arbitration of grievances in public, private, corporate, labor, and international disputes; strategic planning for labor organizations; negotiating a labor contract; and conflicts within and between complex organizations.

Restorative justice focuses on rehabilitating offenders through reconciliation with victims and the community. This certificate provides hands-on training in dispute resolution and mediation, equipping professionals with skills in restorative practices, community mediation, transformative dialogue, and facilitation for large-scale conflict resolution.

Skills include: requirements for certification under the California Dispute Resolution Programs Act; the impact of system dynamics on conflict management in communities; a restorative model based on the needs of victims, offenders, and the community; and practical strategies to teach students to be peacemakers to reduce violence in schools.