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Onboarding Micro-Courses for New Employees

Planned Maintenance: CSUDH Student Systems

Due to a scheduled campus system upgrade, all CCPE registration processing for non-credit courses will be temporarily unavailable from Tuesday, March 17–Sunday, March 22, 2026.

Registration services will resume on Monday, March 23, 2026.

Please complete any pending registration and payment transactions BEFORE Monday, March 16th at 5:00pm PT. Registration confirmation messaging/emails (including payment receipts and course access info) may be delayed until the morning of Monday, March 23rd.

Thank you for your patience.

Minimum Viable Training Onboarding Courses for New Employees

Starting a new role can be overwhelming... especially when it comes to understanding how your work connects to larger organizational goals. Our Onboarding Micro-Courses are designed to give new employees the tools and confidence they need to succeed.

Through short, focused sessions, participants learn the essentials of quality systems, teamwork, and measurement science. These courses not only build technical understanding but also help new hires see how their contributions make a meaningful impact on their teams and the organization as a whole. This gives them the minimum viable training needed to take part in any organization’s team-oriented initiatives.

Class schedules can be offered to organizations in-house.

Who Should Attend

These courses are designed for new hires in functional positions; this can also include HR leaders, supervisors, or teams onboarding new staff.

Micro-Course Descriptions

Courses: Foundation | Advanced | Measurement Science


Foundation Courses

Fundamentals of Team Participation in Projects

NBQA 717 • 4 hours

A study of the roles and responsibilities of Teams in project environments. Interpersonal theories, principles, and methodologies are explored for understanding and application.

Course Goals/Objectives

At the completion of the Fundamentals of Team Participation in Projects course, students will:

  • Understand the purpose and benefit of teams in project environments
  • Distinguish among various types of teams
  • Apply tools and techniques based on team dynamics

Applying Quality Tools and Techniques in Project Management

NBQA 718 • 4 hours

An analysis of quality tools and techniques that can be applied to achieve effective outcomes within the project management framework will be offered in this course. Scenarios that depict different processes will be presented to achieve understanding.

Course Goals/Objectives

At the completion of the Applying Quality Tools and Techniques in Project Management course, students will:

  • Understand the project management framework and expected outcomes
  • Understand quality tools and techniques, their use, and benefits
  • Apply quality tools and techniques based on project management processes


Advanced Courses

Introduction to Lean and Six Sigma

NBQA 720 • 4 hours

This course is designed to help students understand and apply lean and six sigma principles, tools and techniques as they experience a project as a team member or subject matter expert, regardless of industry and degree of six sigma experience.

Course Goals/Objectives

At the completion of the Introduction to Lean and Six Sigma course, students will:

  • Understand the principles of lean, its use, and benefits
  • Understand six sigma, its use, and benefits
  • Apply lean and six sigma from the customer’s perspective

Root Cause Analysis

NBQA 721 • 4 hours

In this course, learn to effectively contribute to Root Cause Analysis (RCA) teams, understand investigation methods, and help identify key factors behind issues. Develop model, method, and tool related strategies to support actionable solutions in any organization.

Course Goals/Objectives

At the completion of the Root Cause Analysis course, students will:

  • Enhance their problem-solving skills
  • Improve decision making and confirmation techniques
  • Improve contributions to CI, RCA and CAPA team success
  • Improve the prevention of future issues
  • Advance career growth


Measurement Science Courses

Introduction to Measurement Science

NBQA 715 • 6 hours

Through this course, acquire introductory knowledge in metrology covering measurement principles, SI units, traceability, calibration, uncertainty, and quality systems—vital for all careers. Includes hands-on activities and certification upon successful assessment.

Course Goals/Objectives

At the completion of the Introduction to Measurement Science course, students will recognize:

  • Basic metrology as a science and its global context
  • Measurement reliability through standards and traceability practices
  • Measurement uncertainty and metrological quality through standards and best practices

Fundamental Skills of a Metrologist

NBQA 716 • 6 hours

This certification course equips participants with essential skills needed by modern metrologists. It covers measurement principles, calibration techniques, uncertainty analysis, traceability, and documentation practices. Applicable to laboratory, industrial, and regulatory settings.

Course Goals/Objectives

At the completion of the Fundamental Skills of a Metrologist course, students will recognize:

  • Core metrology concepts, roles, and responsibilities
  • Application of measurement and calibration practices aligned with standards
  • Measurement uncertainty analysis and establishing traceability
  • Maintaining documentation and contribute to quality systems

Onboarding Micro-Courses Schedule

*Schedule subject to change at any time | Updated daily

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Instructor Profiles

Rochelle Cook, Faculty

Dr. Rochelle Cook
PhD, MS, BS, PMP, CPHQ, ASQ CMBB


Email: rcook@csudh.edu

About

Experienced leader in process improvement, specializing in Lean techniques and Six Sigma methodology. Managed diverse projects in the manufacturing and healthcare sectors. Skilled in coaching, training, and mentoring teams to build a culture of continuous improvement, systems thinking, and operational excellence. Authored multiple publications that focus on the influential role of the Project Manager in various organizational settings.

Subject Matter Expertise

Change Management; Team Facilitation; Process Improvement; Six Sigma Certification
Training; Scholarly Writing Review

Education

BS in Textile Management & Technology
Auburn University

MS in Industrial Engineering
North Carolina State University

PhD in Leadership Studies
North Carolina A&T State University

Emil Hazarian, Faculty

Emil Hazarian
BSEE, BS Metrology, MSME, MSQA


Email: ehazarian@csudh.edu

About

Domestic and international extensive experience in metrology, accreditation, standardization, quality assurance and related activities. Lead Assessor for ISO 17025, Certified ISO 9000 Lead Auditor, authored books, expert witness, and former president of Measurement Science Conference.

Subject Matter Expertise

Metrology, Quality Assurance, Auditing, Engineering, Expert Witness, Standardization, Lean Six Sigma

Education

BS in Measurement Science
Technical School of Metrology

MS in Engineering (Mechanical, Thermal Machines)
Politehnica University of Bucharest, Romania

MS in Quality Assurance (Metrology)
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Kim Niles
MSQA, CLSSMBB, CSSBB, CQE, ASQ Fellow


Email: kniles@csudh.edu

About

Over 25 years of experience in Quality Engineering, establishing standards, leading and managing people, problem solving and new product development applications where advanced implementation of quality and statistical tools can be applied. UCSD Certified Lean Six Sigma Master Black Belt, American Society for Quality certified SSBB, CQE, and Fellow.

Subject Matter Expertise

Statistics, Design of Experiments, Lean Six Sigma, Design Quality, Quality Engineering, Quality Tools

Education

BS in Industrial Engineering & Technology
San Diego State University

MS in Quality Assurance
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Live Online Course Delivery

All classes for this program are LIVE ONLINE. This instructor-led program utilizes our campus' Canvas Learning Management System (LMS)available directly at , as well as through our student portal, . Live virtual class sessions are conducted at the day/time indicated in the program schedule.
Attendance and participation via Zoom at all class sessions is required.

For students using corporate/government/restricted access devices: Please check with your organization's IT services to ensure that you'll be able to access CSUDH's Canvas, Zoom, and Toromail resources prior to your first class session.

Be sure to get your password and instructions to access MyCSUDH and other CSUDH online resources when you register, and download/print materials for the first week prior to course start.

For questions regarding technical issues, please contact the CSUDH IT Helpdesk at 310.243.2500 and/or

CCPE Registration & Additional Information

The deadline to enroll for courses for most certificate programs is FOUR (4) BUSINESS DAYS or earlier before the class begins (or as indicated on the schedule); course schedules are updated daily.

If a course in which you are interested is no longer displaying in the course schedule, please be aware that its registration deadline may have already passed, or the course may have already reached capacity. Review the schedule for alternate dates, or sign up for Program Updates to be notified of upcoming classes.

READ CAREFULLY BEFORE PROCEEDING!

New CCPE Students

  • If you are a new to CSUDH and have never taken a course through CSUDH Continuing Education, simply select the course you want to take, click on the Cart icon to register, input your personal information, and pay for your class(es).

Current CCPE Students

  • If you are an existing CSUDH Continuing Education student who has been active in the past 6 months,you will use your regular CSUDH login information.
  • If you are an existing CSUDH Continuing Education student who has been active within the past 2 years, but who has not been active in the past 6 months, you will need to reset your password by visiting.

All Other CCPE Students

  • If you are a past CSUDH Continuing Education student who has NOT been active within the past 2 years,please register for your first (returning) course as though you are new student.
  • If you are an existing CSUDH Continuing Education student who has forgotten your username, student ID number, and/or Toromail address, please call the CCPE Registration Office at 310-243-3741 (Option 1) during Office Hours to retrieve this information.

⚠ Current Admitted CSUDH (Non-Continuing Ed) Students

  • If you are a currently-enrolled undergraduate or graduate CSUDH student who wishes to take a CSUDH Continuing Education course for the first time, please call our CCPE Registration Office at 310-243-3741 (Option 1) during Office Hours to get registered.
  • Please note that CCPE courses cannot be registered through MyCSUDH.

When you're ready to register, select the "Add" button to the left of your desired course(s), and then select the "Cart" to begin the Checkout process.

If the course you want to register for has a prerequisite, after selecting "Checkout & Pay", you must Log In using your CSUDH campus credentials so that the system can verify that you have completed the required prerequisite course.

Have other questions?

  • Visit our Registration page for further instructions regarding the checkout process.
  • To drop a course and receive a refund, please login to , click on "Course History", and drop the course. You will receive a refund within 10 days (depending on your financial institution). If you would like to switch courses or course sections, you must first drop the course, and then enroll in your preferred course.
  • Check this program's FAQs (if provided), or simply call 310-243-2075, email learn@csudh.edu, or use our LiveChat ↘ to ask questions or leave a detailed message regarding this program.